Wie Sie uns telefonisch ererichen können

CUSTOMER CENTER

Phone: 0335 5533-300

PROBLEMS

with electricity / natural gas / district heating
Phone: 0335 5533-600

Unser Kundencentrum und dessen Öffnungszeiten

CUSTOMER CENTER

Karl-Marx-Straße 195
15230 Frankfurt (Oder)

Phone: 0335 5533-300
Email: service@stadtwerke-ffo.de

Opening hours

Mon, Fri: 9 a.m. – 2 p.m.
Closed on Wednesday
Tue, Thu: 9 a.m. – 6 p.m.

Webseite durchsuchen

Equal treatment

Our equal treatment officer Silvia Janiak monitors the guarantee of transparency and the non-discriminatory design and handling of network operations in accordance with the equal treatment program. She submits an annual report* to the regulatory authority. You can find the current equal treatment program here.

* Publication in non-personal form in accordance with Section 7a, Paragraph 5, Clause 3 EnWG and observance of trade and business secrets

Silvia_Janiak

Kontakt

Silvia Janiak

Equal Treatment Officer
Tel: +49 335 5533 750
Fax: +49 335 5533 720
E-Mail:
silvia.janiak@fdh-ffo.de

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Stadtwerke Frankfurt (Oder) GmbH. All rights reserved.

Öffnungszeiten des
Kundencentrums Zeitraum April/Mai

 

Datum

Öffnungszeiten Kundencentrum

Ostermontag21.04.2025geschlossen
Dienstag22.04.2025Nur Telefondienst
Donnerstag24.04.2025Nur Telefondienst
Freitag25.04.2025Nur Telefondienst
Tag der Arbeit01.05.2025geschlossen
Brückentag Freitag02.05.2025geschlossen
Christi Himmelfahrt29.05.2025geschlossen
Brückentag Freitag30.05.2025geschlossen