with electricity / natural gas / district heating
Phone: 0335 5533-600
Karl-Marx-Straße 195
15230 Frankfurt (Oder)
Mon, Fri: 9 a.m. – 2 p.m.
Closed on Wednesday
Tue, Thu: 9 a.m. – 6 p.m.
Are you planning a construction project or have you been commissioned to carry out construction work in an urban area? Then you are required to find out about the existing media lines on private or public properties and to protect them in accordance with the technical requirements. Builders, building contractors, property owners, as well as all those who are expressly authorized to obtain information, have the right to request a site plan extract with the entry of the district heating systems owned by the Stadtwerke.
If you need the line plan for planning or simply as information for pro Leafletperty owners, then we will provide it to you. If you ask as a construction company, you will receive a shaft certificate from us with the minimum clearances and protective measures to be observed, as well as a site plan with the line information.
An integral part of line inventory plan is the leaflet on providing information on existing district heating plants.
Please fill out the form below and send it to us, we will contact you as soon as possible. You will usually receive the requested documents within 7 working days.
Information system/line information
Phone: 0335 5533-476
Email: leitungsauskunft.fernwaerme@stadtwerke-ffo.de
Phone: 0335 5533-300
Email: service@stadtwerke-ffo.de
Mon, Fri: 9 a.m. – 2 p.m.
Closed on Wednesday
Tue, Thu: 9 a.m. – 6 p.m.
Karl-Marx-Straße 195
15230 Frankfurt (Oder)
with electricity / natural gas / district heating
Phone: 0335 5533-600
Stadtwerke Frankfurt (Oder) GmbH. All rights reserved.
Das Kundencentrum der Stadtwerke ist vom 23.12.24 bis 27.12.24 geschlossen, das Servicetelefon ist nicht besetzt.
Am 30.12.24 sind wir über das Servicetelefon von 9 – 14 Uhr erreichbar.
Persönlich sind wir für Sie ab 2. Januar 2025 zu den gewohnten Öffnungszeiten wieder für Sie da.
Wir wünschen Ihnen eine schöne Weihnachtszeit und einen guten Rutsch!
Ihr Stadtwerke Team